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Delivery

How long do I have to wait for my stickers?

We produce every sticker set specially for you! It can take 3-4 working days after you’ve placed your order.

We ship orders once a week. After your order has been shipped, you will receive tracking informatonan via e-mail. Usuailly it takes a couple weeks for the parcel to reach it’s final destination.

Please note that due to covid-19 situation lots of flights were canceled. So, there might be some delays in international shipping. Don’t worry, you just have to be patient and maybe wait a little longer then usual, but you definatelly will recieve your stickers.

You can check if delivery is avaliable for your country here

My package is lost in the post

In case your parcel is lost on its way to you, we resend it for free.

During covid-19 restrictions the shipping delays may take up to couple of months. Please don’t open a dispute till you’re absolutely sure that your parcel is lost.

To report a missing order please contact us at info@mxg.one

Returns policy

First of all! We are not a retail company, we produce every sticker personally for you. We try and pay attention to every client’s request and confirm every order before producing it.

You can get full refund before we have started producing your stickers. That usually happens in about 24-48 hours after you placed your order. In that case you have to contact us  at info@mxg.one and ask for a refund. Your money will be returned to your credit card or paypal account within 3-4 working days.

When we can not accept the return

  1. Stickers do not look like the ones we send you  (We take photos of every order before shipping)
  2. You have already put your stickers on your bike (All of them or parts of the set)
  3. If you took your stickers to the a studio, have someone else put them on your bike and as a result things went wrong.
  4. If for some reason (wrong address, not called for, etc…) the package has been returned to us, the buyer is responsible for paying the shippig costs for resending the package. In this cases returns are not accepted.

How to make a return

  1. The decals should be returned within 4 days after receiving them.
  2. The shipping costs for returning the decals should be paid by the buyer.
  3. When a return has been made, you receive a full refund only after we receive and inspect the package.

If your parcel was damaged during shipping

  1. Please check the package before accepting it. If it has visible damage, do not sign for it.
  2. Take detailed photos of the damaged parcel.
  3. Ask your postal services to issue an offical statement that the package was damaged during shipping.
  4. Contact us at info@mxg.one

If WE made a mistake (it hardly ever happens , but we all are humans here, right?)

If you think we made a mistake and you’ve recieved not what you ordered:

  1. Take a detailed photo of the stickers
  2. Send us your photos and  describe the situation at info@mxg.one. Do not forget to tell your order number and other contact information.
  3. If it is in fact our mistake, we make you new correct stickers and send it to you asap.

 

Worldwide shipping

Our standart worldwide shipping is EMS Express (avia). Usually you recieve your order in a couple of weeks. We will send you the tracking number in a few days after shipping.

Please note that due to covid-19 situation lots of flights were canceled. So, there might be some delays in international shipping. Don’t worry, you just have to be patient and maybe wait a little longer then usual, but you definatelly will recieve your stickers.

If you want to change the  shipping company or do have any other requests and concerns, please contact us via info@mxg.one

Countries we deliver to

Unfortunately, the worldwide shipping system took a serious hit by the pandemic. There are some countries we still can not deliver to. Before placing your order, please make sure the delivery is avaliable to your country in the table below.

Country Estimated delivery time Shipping method
1 ABKHAZIA 20-25 days OVERLAND
2 AUSTRALIA 15-40 days AVIA
3 AUSTRIA 20-25 days OVERLAND
4 AZERBAIJAN 25-30 days OVERLAND
5 ALBANIA 25-30 days OVERLAND
6 ALGERIA TBD
7 ANGOLA TBD
8 ANDORRA 25-30 days OVERLAND
9 ANTIGUA AND BARBUDA TBD
10 ARGENTINA TBD
11 ARMENIA 25-30 days AVIA
12 AFGHANISTAN TBD
13 Bahamas TBD
14 BANGLADESH TBD
15 BARBADOS TBD
16 BAHRAIN TBD
17 BELARUS 5-10 days OVERLAND
18 Belize TBD
19 BELGIUM 20-25 days OVERLAND
20 BENIN TBD
21 BULGARIA 20-25 days OVERLAND
22 BOLIVIA, A MULTINATIONAL STATE TBD
23 BOSNIA AND HERZEGOVINA 25-30 days OVERLAND
24 BOTSWANA TBD
25 BRAZIL TBD
26 BRUNEI-DARUSALAM TBD
27 BURKINA-FASO TBD
28 BURUNDI TBD
29 BUTANE TBD
30 VANUATU TBD
31 HUNGARY 20-25 days OVERLAND
32 VENEZUELA (BOLIVARIAN REPUBLIC) TBD
33 VIETNAM 30-40 days AVIA
34 GABON TBD
35 HAITI TBD
36 GUYANA TBD
37 GAMBIA TBD
38 GHANA TBD
39 GUADELOUPE TBD
40 GUATEMALA TBD
41 GUINEA TBD
42 GUINEA-BISSAU TBD
43 GERMANY 20-25 days OVERLAND+AVIA
44 GIBRALTAR 25-30 days OVERLAND
45 HONDURAS TBD
46 HONG KONG 10-15 days AVIA
47 GRENADA TBD
48 GREENLAND 25-30 days OVERLAND
49 GREECE 20-25 days OVERLAND
50 GEORGIA 25-30 days OVERLAND
51 GUAM TBD
52 DENMARK 20-25 days OVERLAND
53 JERSEY 25-30 days OVERLAND
54 JIBUTI TBD
55 DOMINICA TBD
56 DOMINICAN REPUBLIC TBD
57 EGYPT 25-30 days
58 ZAMBIA TBD
59 ZIMBABWE TBD
60 ISRAEL 10-25 days AVIA
61 INDIA 25-35 days AVIA
62 INDONESIA 30-40 days AVIA
63 JORDAN 25-35 days AVIA
64 IRAQ TBD
65 IRAN (ISLAMIC REPUBLIC) TBD
66 IRELAND 20-25 days OVERLAND
67 ICELAND 25-30 days OVERLAND
68 SPAIN 20-25 days OVERLAND
69 ITALY 20-25 days OVERLAND
70 YEMEN TBD
71 CAPE VERDE TBD
72 KAZAKHSTAN 5-15 days OVERLAND
73 CAMBODIA 30-40 days AVIA
74 CAMEROON TBD
75 CANADA 15-20 days AVIA
76 QATAR 25-30 days AVIA
77 KENYA TBD
78 CYPRUS 25-30 days OVERLAND+AVIA
79 KYRGYZSTAN 20-25 days OVERLAND
80 KIRIBATI TBD
81 CHINA 10-15 days AVIA
82 COLOMBIA TBD
83 COMORA TBD
84 CONGO TBD
85 CONGO, DEMOCRATIC REPUBLIC TBD
86 KOREA, PEOPLE’S DEMOCRATIC REPUBLIC TBD
87 KOREA, REPUBLIC 20-25 days AVIA
88 COSTA RICA TBD
89 CAT D’IVOIR TBD
90 CUBA TBD
91 KUWAIT TBD
92 CURASAO TBD
93 LAOSE PEOPLE’S DEMOCRATIC REPUBLIC TBD
94 LATVIA 20-25 days OVERLAND
95 LESOTHO TBD
96 LIBERIA TBD
97 LEBANON TBD
98 LIBYA TBD
99 LITHUANIA 20-25 days OVERLAND
100 LICHTENSTEIN 20-30 days OVERLAND
101 LUXEMBOURG 20-25 days OVERLAND
102 MAURITIUS TBD
103 MAURITANIA TBD
104 MADAGASCAR TBD
105 MACAO TBD
106 MALAWI TBD
107 MALAYSIA 25-35 days AVIA
108 MALI TBD
109 MALTA TBD  TBD
110 MOROCCO TBD
111 MARSHALL ISLANDS TBD
112 MEXICO TBD
113 MICRONESIA, FEDERATIVE STATES TBD
114 MOZAMBIQUE TBD
115 MOLDOVA, REPUBLIC 20-25 days OVERLAND
116 MONACO 25-30 days OVERLAND
117 MONGOLIA 25-35 days OVERLAND
118 MYANMAR TBD
119 NAMIBIA TBD
120 NAURU TBD
121 NEPAL TBD
122 NIGER TBD
123 NIGERIA TBD
124 NETHERLANDS 20-25 days OVERLAND
125 NICARAGUA TBD
126 NIUE TBD
127 NEW ZEALAND 20-50 days AVIA
128 NEW CALEDONIA TBD
129 NORWAY 20-25 days OVERLAND
130 UNITED ARAB EMIRATES 10-20 days AVIA
131 OMAN 25-35 days AVIA
132 PAKISTAN 25-35 days AVIA
133 PALAU TBD
134 PALESTINE, STATE 20-30 days AVIA
135 PANAMA TBD
136 PAPAN THRONE (STATE – CITY OF VATICAN) 20-30 days OVERLAND
137 PAPUA NEW GUINEA TBD
138 PARAGUAY TBD
139 PERU TBD
140 POLAND 20-25 days OVERLAND
141 PORTUGAL 20-25 days OVERLAND
142 PUERTO RICO TBD
143 RWANDA TBD
144 ROMANIA 20-25 days OVERLAND
145 SAMOA TBD
146 SAN MARINO 25-30 days OVERLAND
147 SAN TOME AND PRINCIPE TBD
148 SAUDI ARABIA 25-30 days AVIA
149 NORTHERN MACEDONIA 20-30 days OVERLAND
150 Seychelles TBD
151 SENEGAL TBD
152 SAINT VINCENT AND THE GRENADINES TBD
153 SAINT KITTS AND NEVIS TBD
154 SAINT LUCIA TBD
155 Serbia 20-30 days OVERLAND
156 SINGAPORE 25-35 days AVIA
157 SYRIAN ARAB REPUBLIC TBD
158 SLOVAKIA 20-25 days OVERLAND
159 SLOVENIA 20-25 days OVERLAND
160 UNITED KINGDOM 10-20 days OVERLAND+AVIA
161 UNITED STATES 10-20 days AVIA
162 SOLOMON ISLANDS TBD
163 SOMALIA TBD
164 SUDAN TBD
165 SURINAM TBD
166 SIERRA LEONE TBD
167 TAJIKISTAN 25-35 days OVERLAND
168 THAILAND 25-35 days AVIA
169 TAIWAN (CHINA) 25-35 days AVIA
170 TANZANIA, UNITED REPUBLIC TBD
171 TIMOR-LESTE TBD
172 TOGO TBD
173 TONGA TBD
174 TRINIDAD AND TOBAGO TBD
175 Tuvalu TBD
176 TUNISIA TBD
177 TURKMENISTAN TBD
178 TURKEY 15-20 days OVERLAND+AVIA
179 UGANDA TBD
180 UZBEKISTAN 25-30 days OVERLAND
181 UKRAINE 10-15 days OVERLAND
182 URUGUAY TBD
183 FIJI TBD
184 PHILIPPINES 25-35 days AVIA
185 FINLAND 15-25 days OVERLAND
186 FRANCE 20-25 days OVERLAND
187 CROATIA 20-25 days OVERLAND
188 CENTRAL AFRICAN REPUBLIC TBD
189 CHAD TBD
190 MONTENEGRO 20-30 days OVERLAND
191 CZECH 20-25 days OVERLAND
192 CHILE TBD
193 SWITZERLAND 20-25 days OVERLAND
194 SWEDEN 20-25 days OVERLAND
195 SPITZBERGEN AND JAN MAYEN 20-30 days OVERLAND
196 SRI LANKA TBD
197 ECUADOR TBD
198 EQUATORIAL GUINEA TBD
199 EL SALVADOR TBD
200 ERITREA TBD
201 ESVATINI TBD
202 ESTONIA 20-25 days OVERLAND
203 ETHIOPIA TBD
204 SOUTH AFRICA TBD
205 SOUTH OSSETIA 15-25 days OVERLAND
206 SOUTH SUDAN TBD
207 JAMAICA TBD
208 JAPAN 20-25 days AVIA

 

 

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Please note that due to lockdown there might be some delays in international shipping. You can check if delivery is avaliable for your country here
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