FAQ

Delivery

How long do I have to wait for my stickers?

We produce every sticker set specially for you! It can take 3-4 working days after you placed your order.

We ship orders tice a week. After you order has been shiped, you will recieve tracking informatonan via e-mail. Usuailly it takes a couple weeks for the parcel to reach it’s final destination.

Please note that due to covid-19 situation lots of flights were canceled. So, there might be some delays in international shipping. Don’t worry, you just have to be patient and maybe wait a little longer then usual, but you definatelly will recieve your stickers.

My package is lost in the post

In case parcel is lost on its way to you, we resend it for free.

All you have to do is to send us the scaned letter from your post office confirming the loss of the package.

During covid-19 restrictions the shipping delays may take up to couple of months. Please don’t open a dispute till you’re absolutely sure that your parcel is lost.

Worldwide shipping

Our standart worldwide shipping is EMS Express (avia). Usually you recieve your order in a couple of weeks. We will send you the tracking number in a few days after shipping.

Please note that due to covid-19 situation lots of flights were canceled. So, there might be some delays in international shipping. Don’t worry, you just have to be patient and maybe wait a little longer then usual, but you definatelly will recieve your stickers.

If you want to change the  shipping company or do have any other requests and concerns, please contact us via info@mxg.one

Countries we deliver to

Unfortunately, the worldwide shipping system took a serious hit by the pandemic. There are some countries we still can not deliver to. Before placing your order, please make sure the delivery is avaliable to your country in the table below.

Download Excel File DELIVERY MXG 24.03.2020

CountryEstimated delivery timeShipping method
1ABKHAZIA20-25 daysOVERLAND
2AUSTRALIA15-40 daysAVIA
3AUSTRIA20-25 daysOVERLAND
4AZERBAIJAN25-30 daysOVERLAND
5ALBANIA25-30 daysOVERLAND
6ALGERIATBD
7ANGOLATBD
8ANDORRA25-30 daysOVERLAND
9ANTIGUA AND BARBUDATBD
10ARGENTINATBD
11ARMENIA25-30 daysAVIA
12AFGHANISTANTBD
13BahamasTBD
14BANGLADESHTBD
15BARBADOSTBD
16BAHRAINTBD
17BELARUS5-10 daysOVERLAND
18BelizeTBD
19BELGIUM20-25 daysOVERLAND
20BENINTBD
21BULGARIA20-25 daysOVERLAND
22BOLIVIA, A MULTINATIONAL STATETBD
23BOSNIA AND HERZEGOVINA25-30 daysOVERLAND
24BOTSWANATBD
25BRAZILTBD
26BRUNEI-DARUSALAMTBD
27BURKINA-FASOTBD
28BURUNDITBD
29BUTANETBD
30VANUATUTBD
31HUNGARY20-25 daysOVERLAND
32VENEZUELA (BOLIVARIAN REPUBLIC)TBD
33VIETNAM30-40 daysAVIA
34GABONTBD
35HAITITBD
36GUYANATBD
37GAMBIATBD
38GHANATBD
39GUADELOUPETBD
40GUATEMALATBD
41GUINEATBD
42GUINEA-BISSAUTBD
43GERMANY20-25 daysOVERLAND+AVIA
44GIBRALTAR25-30 daysOVERLAND
45HONDURASTBD
46HONG KONG10-15 daysAVIA
47GRENADATBD
48GREENLAND25-30 daysOVERLAND
49GREECE20-25 daysOVERLAND
50GEORGIA25-30 daysOVERLAND
51GUAMTBD
52DENMARK20-25 daysOVERLAND
53JERSEY25-30 daysOVERLAND
54JIBUTITBD
55DOMINICATBD
56DOMINICAN REPUBLICTBD
57EGYPTTBD
58ZAMBIATBD
59ZIMBABWETBD
60ISRAEL10-25 daysAVIA
61INDIA25-35 daysAVIA
62INDONESIA30-40 daysAVIA
63JORDAN25-35 daysAVIA
64IRAQTBD
65IRAN (ISLAMIC REPUBLIC)TBD
66IRELAND20-25 daysOVERLAND
67ICELAND25-30 daysOVERLAND
68SPAIN20-25 daysOVERLAND
69ITALY20-25 daysOVERLAND
70YEMENTBD
71CAPE VERDETBD
72KAZAKHSTAN5-15 daysOVERLAND
73CAMBODIA30-40 daysAVIA
74CAMEROONTBD
75CANADA15-20 daysAVIA
76QATAR25-30 daysAVIA
77KENYATBD
78CYPRUS25-30 daysOVERLAND+AVIA
79KYRGYZSTAN20-25 daysOVERLAND
80KIRIBATITBD
81CHINA10-15 daysAVIA
82COLOMBIATBD
83COMORATBD
84CONGOTBD
85CONGO, DEMOCRATIC REPUBLICTBD
86KOREA, PEOPLE’S DEMOCRATIC REPUBLICTBD
87KOREA, REPUBLIC20-25 daysAVIA
88COSTA RICATBD
89CAT D’IVOIRTBD
90CUBATBD
91KUWAITTBD
92CURASAOTBD
93LAOSE PEOPLE’S DEMOCRATIC REPUBLICTBD
94LATVIA20-25 daysOVERLAND
95LESOTHOTBD
96LIBERIATBD
97LEBANONTBD
98LIBYATBD
99LITHUANIA20-25 daysOVERLAND
100LICHTENSTEIN20-30 daysOVERLAND
101LUXEMBOURG20-25 daysOVERLAND
102MAURITIUSTBD
103MAURITANIATBD
104MADAGASCARTBD
105MACAOTBD
106MALAWITBD
107MALAYSIA25-35 daysAVIA
108MALITBD
109MALTA25-35 daysOVERLAND+AVIA
110MOROCCOTBD
111MARSHALL ISLANDSTBD
112MEXICOTBD
113MICRONESIA, FEDERATIVE STATESTBD
114MOZAMBIQUETBD
115MOLDOVA, REPUBLIC20-25 daysOVERLAND
116MONACO25-30 daysOVERLAND
117MONGOLIA25-35 daysOVERLAND
118MYANMARTBD
119NAMIBIATBD
120NAURUTBD
121NEPALTBD
122NIGERTBD
123NIGERIATBD
124NETHERLANDS20-25 daysOVERLAND
125NICARAGUATBD
126NIUETBD
127NEW ZEALAND20-50 daysAVIA
128NEW CALEDONIATBD
129NORWAY20-25 daysOVERLAND
130UNITED ARAB EMIRATES10-20 daysAVIA
131OMAN25-35 daysAVIA
132PAKISTAN25-35 daysAVIA
133PALAUTBD
134PALESTINE, STATE20-30 daysAVIA
135PANAMATBD
136PAPAN THRONE (STATE – CITY OF VATICAN)20-30 daysOVERLAND
137PAPUA NEW GUINEATBD
138PARAGUAYTBD
139PERUTBD
140POLAND20-25 daysOVERLAND
141PORTUGAL20-25 daysOVERLAND
142PUERTO RICOTBD
143RWANDATBD
144ROMANIA20-25 daysOVERLAND
145SAMOATBD
146SAN MARINO25-30 daysOVERLAND
147SAN TOME AND PRINCIPETBD
148SAUDI ARABIA25-30 daysAVIA
149NORTHERN MACEDONIA20-30 daysOVERLAND
150SeychellesTBD
151SENEGALTBD
152SAINT VINCENT AND THE GRENADINESTBD
153SAINT KITTS AND NEVISTBD
154SAINT LUCIATBD
155Serbia20-30 daysOVERLAND
156SINGAPORE25-35 daysAVIA
157SYRIAN ARAB REPUBLICTBD
158SLOVAKIA20-25 daysOVERLAND
159SLOVENIA20-25 daysOVERLAND
160UNITED KINGDOM10-20 daysOVERLAND+AVIA
161UNITED STATES10-20 daysAVIA
162SOLOMON ISLANDSTBD
163SOMALIATBD
164SUDANTBD
165SURINAMTBD
166SIERRA LEONETBD
167TAJIKISTAN25-35 daysOVERLAND
168THAILAND25-35 daysAVIA
169TAIWAN (CHINA)25-35 daysAVIA
170TANZANIA, UNITED REPUBLICTBD
171TIMOR-LESTETBD
172TOGOTBD
173TONGATBD
174TRINIDAD AND TOBAGOTBD
175TuvaluTBD
176TUNISIATBD
177TURKMENISTANTBD
178TURKEY15-20 daysOVERLAND+AVIA
179UGANDATBD
180UZBEKISTAN25-30 daysOVERLAND
181UKRAINE10-15 daysOVERLAND
182URUGUAYTBD
183FIJITBD
184PHILIPPINES25-35 daysAVIA
185FINLAND15-25 daysOVERLAND
186FRANCE20-25 daysOVERLAND
187CROATIA20-25 daysOVERLAND
188CENTRAL AFRICAN REPUBLICTBD
189CHADTBD
190MONTENEGRO20-30 daysOVERLAND
191CZECH20-25 daysOVERLAND
192CHILETBD
193SWITZERLAND20-25 daysOVERLAND
194SWEDEN20-25 daysOVERLAND
195SPITZBERGEN AND JAN MAYEN20-30 daysOVERLAND
196SRI LANKATBD
197ECUADORTBD
198EQUATORIAL GUINEATBD
199EL SALVADORTBD
200ERITREATBD
201ESVATINITBD
202ESTONIA20-25 daysOVERLAND
203ETHIOPIATBD
204SOUTH AFRICATBD
205SOUTH OSSETIA15-25 daysOVERLAND
206SOUTH SUDANTBD
207JAMAICATBD
208JAPAN20-25 daysAVIA

 

Payments

HOW DO I GET A DISCOUNT AT MXG.ONE?

We love our clients! That’s why we came up with a whole discount system for you.

You can find out how to get the discount codes below.

These discounts are not valid during big sales, which we have pretty often. So keep up!


5% DISCOUNT

  1. Look for our card.

All MXG sticker sets arrive with a little gift and two discount cards. You can ask your friends for a card, if they already ordered our decals.

Also look out for other secret card locations. You never know…

  1. Follow us.

Join us in social media. FB Instagram

As our follower, you can DM us and demand a special discount code. Also we’ll keep you updated, and you won’t miss our amazing sales!

10% DISCOUNT

Send us a photo of MXG stickers on your bike. In exchange we will give you a 10% discount for your next order.

You can also post a photo in your feed and tag us. Don’t forget to put #%your_bike_model% #mxgone

In case we miss your post, don’t be shy and request the discount by sending us the link.

15% DISCOUNT

We are ready to pay you for putting MXG logo on your stickers.  All you need to do is to check the box while placing your order.

Do not worry, the stickers will still look good. Our designers are trained to make it tasteful and gentle.


ACCUMULATIVE DISCOUNT

The more you buy, the less you pay!

Your discount raises with every payment. Starting with the very first one!

For being able to sum up all your orders and get an accumulative discount, please don’t forget to register.

0 — $50: 0%

$50 — $100: 5%

$100 — $200: 7%

$200— $x xxx xxx: 10%

PayPal payments

We accept only payments via PayPal because we believe that this is the safest and fastest way to make transactions.

Returns policy

First of all! We are not a retail company, we produce every sticker personally for you. We try and pay attention to every client’s request and confirm every order before producing it.

When we can not accept the return:

  1. Stickers do not look like the ones we send you  (We take photos of every order before shipping)
  2. You have already put your stickers on your bike (All of them or parts of the set)
  3. If you took your stickers to the a studio, have someone else put them on your bike and as a result things went wrong.

If WE made a mistake (it hardly ever happens , but we all are humans here, right?) 

If you think we made a mistake and you’ve recieved not what you ordered:
1. Take a detailed photo of the sticker
2. Send us your photos to info@mxg.one. Do not forget to tell us your order number and other contact information.
3. If it is in fact our mistake, we make you new correct stickers and send it to you asap.

You can also get full refund before we have started producing your stickers. That usually happens in about 24-48 hours after you placed your order. In that case you have to contact us and ask for a refund. Your money will be returned to yourcredit card or paypal account within 3-4 working days.

Materials

Standard film

As our standard film we use permanent adhesive backed  Oracal vinyl which proved to be the the highest quality vinyl material on the market.

The standerd film has high UV protection  and will serve you about 5-8 years. The glue layer is not as strong as in the Premium version and the sticker can slightly change its form over time.

Premium film

Our stickers are made from the high quality vinyl materials on the market. As a premium film we use  high performance PVC film: Oracal 551, 970, 3M, TeckWrap, Substance. It has more colours than standart film: if you need a beautifull metallic or pearl vinyl you have to choose this option.

Using this material makes your stickers look more “expencive”. Also the premium film is a little thicker and stretches better which makes it easier to apply. This material has a better glue layer that stays in place after years and years of use.

Neon Vinyl Film

If you want a vibrant neon color that will wow onlookers and attract eyes to your bike.

Culours: yellow, green, red, green and pink.

 

Light Reflective Film

We usually use Oralite + Avery vinyl brands.

Apart from looking awesome, bright and flashy it is the perfect way to add safety and visibility to your bike.

The film colours are: white, black, green, blue, red, orange, yellow.

Сhromized film

Shiny glassy vilyl film, can be silver, gold or rainbow coloured.

Polypropylene resin

This technology helps us to make “gel” 3D-stickers covered with transparent layer of PP resin. Volumetric stickers will protect your motorbike from hits and scratches. They also look nice.

Orajet vinyl film

Standart Soft PVC film for outdoor application. Slightly worse than the Premium version. But still works for producing long lasting and otherwise amazing sticker sets.

3551 Premium vinyl film

3551 Premium vinyl is the best choice for producing stickers for motocycles and cars: better looking prints, better adhisive qualites. Thanks to the dark glue layer, it doesn’t show the original plastic colour, so the sticker colours do not look distorted.

Durability “LITE”

NOT FIT FOR MOTOCROSS TRACKS AND INTENSIVE TRAINING!!!

If you just want to make your bike pretty.

Standart Orajet lamination is about 200 micrometers thick. It protects your stickers from sun (UF protection), dirt and fuel.

Durability “MEDIUM”

NOT FIT FOR MOTOCROSS TRACKS AND INTENSIVE TRAINING!!!

Double Orajet lamination is considerably thicker than LITE version (300 micrometers). It will last longer if you are a carfull rider.

Durability “PRO”

If you are a professional rider or aiming to become one.

Thick 3M Scotchcal lamination will protect your stickers from hits and scratches, they will survive during intensive traning sessions.  Also, its matte surface doesn’t reflect during photoshoots.

Technology

Плоттерная резка

У нас есть пара режущих плоттеров, гильотина и дисковая пила 🙂

При производстве наклеек мы используем плоттер с оптическим распознаванием меток, что позволяет добиться практически полного отсутствия погрешности и идеальной ровности линий.

Учитывая что наклейки сделанные по этой технологии режутся из плёнки со сплошным цветом — край получается не белый, как при широкоформатной печати, а цветной.

Это полезно на тёмных мотоциклах — не видно края наклейки, потому что она такого же цвета как и сама наклейка.

При изготовлении наклеек с помощью плоттерноой резки мы не сможем сделать сложные перепады цветов. Максимум, что мы сможем это печать на серебристой\золотой плёнке или хроме.

What else?

Change rider ID

You can choose this free option for every enduro\cross motocycle sticker set. We change your name and number on the stickers to make it more personal. Don’t forget to enter your name and number information in the corresponding fields.

Removable rider ID

We can make your number and name tags as additional stickers, and not printed on the decals. So you can easily change your name and number without changing the original sticker set.

Tank stickers perforation

If needed we can add perforation for your tank stickers.

Some tanks are made of porous plastic and the fuel can evaporate through the pores. That can lead to bubbles forming under the sticker surface. To avoid it we can make a lot of little holes in your tank stickers.

Add boots protection

If you order enduro decals in LIGHT or MEDIUM, we can add two A4 sheets of transparent PRO vinyl to your order. You can put it on the sides of the bike and protect your stickers from being scratched by the boots.

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Please note that due to lockdown there might be some delays in international shipping. You can check if delivery is avaliable for your country here
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