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My package is lost in the post

In case your parcel is lost on its way to you, we resend it for free.

During covid-19 restrictions the shipping delays may take up to couple of months. Please don’t open a dispute till you’re absolutely sure that your parcel is lost.

To report a missing order please contact us at

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Please note that due to lockdown there might be some delays in international shipping. You can check if delivery is avaliable for your country here
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